Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email address, password)
  • Profile information and preferences
  • Content you create using our Service
  • Communications with our support team
  • Payment information (processed securely by third-party providers)

2. Automatically Collected Information

When you use our Service, we automatically collect:

  • Usage data and analytics
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, actions taken)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect, investigate, and prevent fraudulent activities

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

  • Service providers who assist in operating our Service
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent
  • Successors in the event of a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent where processing is based on consent

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@flex.ai